Illustration representing digital transformation and innovation

The human Interface that transforms organizations.

We help you understand your clients, engage your teams, and deliver what truly creates value.

Interface connects what your clients expect, what your teams experience, and what you need to transform. We turn expectations into actions, opportunities into projects, and silos into collaboration to develop and deploy concrete solutions that create value.

Our impact

Expertise deployed across…

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Organizations

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Projects delivered

They trust us

Beneva
Fonds FTQ
Groupe Profab
Université de Montréal
ÉTS
Ville de Gatineau
Ville de Montréal
STM
exo
Musée Civilisation
OIIQ
Bien Chez Soi
Groupe Robin
PrevTech
BioIntelligence
MT Lab
Methodology

Our approach

Value doesn't disappear. It dilutes in your ways of working. We help you find it and create it differently.

Every value leak — in the experience, within your teams, or in your processes — limits your growth. Interface helps you identify them and transform them into concrete levers.

1

Identify value leaks

We analyze what your clients experience, the reality of your teams, and how your processes influence the experience and value creation.

  • Customer Journey Mapping
  • Process Mapping
  • Personas and Needs Analysis
  • Friction Point Analysis
  • CX or Innovation Audits
  • Trend Analysis
2

Design with you, not for you

Your teams know the field. Interface brings perspectives, trends, and approaches to help them see differently, collaborate differently, and transform their expertise into concrete actions.

  • Co-creation and Collaborative Workshops
  • Signature Experience Design
  • Service Blueprints
  • Prioritization and Structuring
  • Living Lab / experimentation
  • Intrapreneurship program
3

Anchor the change

We stay involved so that transformations materialize and become your new ways of working.

  • Deployment Support
  • CXO/CIO Coaching
  • Internal Capability Development
  • Resource Lending
  • CX/Innovation Governance
  • Field Monitoring and Impact Measurement
Result

Engaged teams, satisfied and loyal clients, and initiatives that move forward — for an organization capable of adapting, innovating, and creating more value.

Emmanuel Cameron
Catherine Gauthier
Pierre Daems
Stéphanie Bacquère
Annie Gauthier
Julie-Anne Bravo-Vinay
Marine Piedoue
Morgane Loffroy
Simon Boudreau
Stéphanie Ouellet
Our team

Experts passionate about transformation

Our multidisciplinary team brings together certified customer experience practitioners (CCXP), innovation experts, and seasoned facilitators. Together, we support organizations in their transformation with rigor and humanity.

Ready to transform your organization?

Let's discuss your challenges and explore together how we can support you toward excellence.