Illustration representing digital transformation and innovation

The human Interface that transforms organizations.

We help you understand your clients, engage your teams, and deliver what truly creates value.

Interfaceconnectswhatyourclientsexpect,whatyourteamsexperience,andwhatyouneedtotransform.Weturnexpectationsintoactions,opportunitiesintoprojects,andsilosintocollaborationtodevelopanddeployconcretesolutionsthatcreatevalue.

Our impact

Expertise deployed across…

0+

Organisations

0

Projets livrés

They trust us

Beneva
Fonds FTQ
Université de Montréal
Université Laval
ÉTS
Musée de la civilisation
Exo
STM
Ville de Gatineau
Ville de Montréal
Groupe Robin
PrevTech
Bien Chez Soi
BioIntelligence
MT Lab
Profab
Methodology

Our approach

Value doesn't disappear. It dilutes in your ways of working. We help you find it and create it differently.

Every value leak — in the experience, within your teams, or in your processes — limits your growth. Interface helps you identify them and transform them into concrete levers.

1

Identify value leaks

We analyze what your clients experience, the reality of your teams, and how your processes influence the experience and value creation.

  • Customer Journey Mapping
  • Process Mapping
  • Personas and Needs Analysis
  • Friction Point Analysis
  • CX or Innovation Audits
  • Trend Analysis
2

Design with you, not for you

Your teams know the field. Interface brings perspectives, trends, and approaches to help them see differently, collaborate differently, and transform their expertise into concrete actions.

  • Co-creation and Collaborative Workshops
  • Signature Experience Design
  • Service Blueprints
  • Prioritization and Structuring
  • Living Lab / experimentation
  • Intrapreneurship program
3

Anchor the change

We stay involved so that transformations materialize and become your new ways of working.

  • Deployment Support
  • CXO/CIO Coaching
  • Internal Capability Development
  • Resource Lending
  • CX/Innovation Governance
  • Field Monitoring and Impact Measurement
Result

Engaged teams, satisfied and loyal clients, and initiatives that move forward — for an organization capable of adapting, innovating, and creating more value.

Emmanuel Cameron
Catherine Gauthier
Pierre Daems
Stéphanie Bacquère
Annie Gauthier
Marine Piedoue
Julie-Anne Bravo-Vinay
Morgane Loffroy
Simon Boudreau
Stéphanie Ouellet
Our team

Experts passionate about transformation

Our multidisciplinary team brings together certified customer experience practitioners (CCXP), innovation experts, and seasoned facilitators. Together, we support organizations in their transformation with rigor and humanity.

Ready to transform your organization?

Let's discuss your challenges and explore together how we can support you toward excellence.